HCL Social Care has recently partnered with Birmingham City Council in a recruitment drive aimed at improving the quality of care provided by the Council.Fiercely committed to delivering the best possible protection for children in the city, Birmingham City has embraced criticism levelled at its Child Protection Service by The Department for Education (DFE) and is driving change at a rapid pace. Part of the Council’s struggles was down to severe understaffing, evidenced in the 107 vacant

Fiercely committed to delivering the best possible protection for children in the city, Birmingham City has embraced criticism levelled at its Child Protection Service by The Department for Education (DFE) and is driving change at a rapid pace. Part of the Council’s struggles was down to severe understaffing, evidenced in the 107 vacant full-time positions, placing great strain on the Council’s resources.  Approximately 50 of these vacancies were filled on a locum basis; however, the Council recognised that the quality and experience of the locum workforce varied considerably.

Following DFE and public scrutiny, the Council decided to address these staffing issues by conducting a volume recruitment drive, looking to hire 40 locum social workers to play a crucial part in the council’s improvement journey.After a full procurement process, the Council chose HCL Social Care due to their previous experience together, as well as HCL’s unique proposal for interviewing locum candidates regionally and stringent compliance standards.   Using a variety of advertising mediums, their extensive database and word of mouth, followed by fully briefing the candidates and ensuring their commitment to the council’s journey, HCL Social Care produced a shortlist for the initial interview events. Due to the high calibre of candidates put forward, 77% of those interviewed were offered positions. Of the 28 successful candidates, 24 have already started working. All of this was achieved very swiftly with the time from first interviews to the first candidate completing their first assessment once having started working was an unprecedented 15 days.  Vince Clark, Interim Service Director of Birmingham’s Children’s Services Department, states of the partnership with HCL ‘The volume recruitment project has been crucial to our ability to make significant progress to improve staff morale and reduce average caseload. HCL have been an exemplary partner to the Council. In order to meet the needs of the service, they have been highly flexible.’ HCL Social Care and Birmingham City Council are continuing to work together to source the remaining posts and complete an important step on the council’s improvement journey, with the candidates already placed creating an opportunity for the council to benchmark quality prior to recruiting to permanent positions and ensuring selection of only the very best candidates.

After a full procurement process, the Council chose HCL Social Care due to their previous experience together, as well as HCL’s unique proposal for interviewing locum candidates regionally and stringent compliance standards.Using a variety of advertising mediums, their extensive database and word of mouth, followed by fully briefing the candidates and ensuring their commitment to the council’s journey, HCL Social Care produced a shortlist for the initial interview events. Due to the high calibre of candidates put forward, 77% of those interviewed were offered positions. Of the 28 successful candidates, 24 have already started working. All of this was achieved very swiftly with the time from first interviews to the first candidate completing their first assessment once having started working was an unprecedented 15 days.  Vince Clark, Interim Service Director of Birmingham’s Children’s Services Department, states of the partnership with HCL ‘The volume recruitment project has been crucial to our ability to make significant progress to improve staff morale and reduce average caseload. HCL have been an exemplary partner to the Council. In order to meet the needs of the service, they have been highly flexible.’ HCL Social Care and Birmingham City Council are continuing to work together to source the remaining posts and complete an important step on the council’s improvement journey, with the candidates already placed creating an opportunity for the council to benchmark quality prior to recruiting to permanent positions and ensuring selection of only the very best candidates.

Using a variety of advertising mediums, their extensive database and word of mouth, followed by fully briefing the candidates and ensuring their commitment to the council’s journey, HCL Social Care produced a shortlist for the initial interview events. Due to the high calibre of candidates put forward, 77% of those interviewed were offered positions. Of the 28 successful candidates, 24 have already started working. All of this was achieved very swiftly with the time from first interviews to the first candidate completing their first assessment once having started working was an unprecedented 15 days.Vince Clark, Interim Service Director of Birmingham’s Children’s Services Department, states of the partnership with HCL ‘The volume recruitment project has been crucial to our ability to make significant progress to improve staff morale and reduce average caseload. HCL have been an exemplary partner to the Council. In order to meet the needs of the service, they have been highly flexible.’ HCL Social Care and Birmingham City Council are continuing to work together to source the remaining posts and complete an important step on the council’s improvement journey, with the candidates already placed creating an opportunity for the council to benchmark quality prior to recruiting to permanent positions and ensuring selection of only the very best candidates.

Vince Clark, Interim Service Director of Birmingham’s Children’s Services Department, states of the partnership with HCL ‘The volume recruitment project has been crucial to our ability to make significant progress to improve staff morale and reduce average caseload. HCL have been an exemplary partner to the Council. In order to meet the needs of the service, they have been highly flexible.’HCL Social Care and Birmingham City Council are continuing to work together to source the remaining posts and complete an important step on the council’s improvement journey, with the candidates already placed creating an opportunity for the council to benchmark quality prior to recruiting to permanent positions and ensuring selection of only the very best candidates.

HCL Social Care and Birmingham City Council are continuing to work together to source the remaining posts and complete an important step on the council’s improvement journey, with the candidates already placed creating an opportunity for the council to benchmark quality prior to recruiting to permanent positions and ensuring selection of only the very best candidates.

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